Coppa Gutta Delivery & Returns

Our general Delivery & Returns policy can be found here. Below you can consult specific details regarding the Delivery & Returns of Coppa Gutta copper and zinc products.

DELIVERY OF COPPA GUTTA PRODUCTS

PLEASE NOTE - Coppa Gutta products are made to order so lead times can vary. Due to demand, we are currently seeing increases in lead times. 

As a guide, orders with lengths may take anywhere between 10 - 20 working days. Orders for fittings on average are taking 5 - 10 working days.

  • Copper Gutter
  • Zinc Gutter
  • Copper Roofline
  • Roof Ridges

All Copper and Zinc Gutter products orders that exclude lengths will incur a one-off charge of £15 + VAT.*

All Copper Roofline, Roof Ridges, Copper and Zinc Gutter products orders that include lengths will incur a one-off charge of £70 + VAT.*

*Only on deliveries that are not to the Scottish Highlands or Islands, these locations will incur extra charges. If you have any questions regarding delivery then please give us a call.

RETURNS OF COPPA GUTTA PRODUCTS

Please find below details of our return policy along with a collection quotation.

  • Only products in as new condition that can be restocked will be refunded.
  • There is a 20% restocking charge for all returned items.
  • Customers can send items back to Coppa Gutta/Good Directions using any courier or the Post Office.
  • All returns must be suitably packed for a safe return.
  • Returns address is – Good Directions Ltd, Time House, Hillsons Road, Botley, Southampton, SO30 2DY.
  • If a collection is required, Good Directions will arrange but collection costs and restocking fees are incurred.